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Privacy Policy

Global Privacy Notice

We, Amazing Products UK, LLC., along with our affiliates ("Another Amazing Product", "we", "us", "our"), are committed to informing you about how and when we collect and process personal information. This Privacy Policy applies to the information we collect through the following:

  • Our websites, microsites, and mobile sites operated by us, from which you are accessing this Privacy Policy;
  • Our software applications available for use on computers, mobile devices, and connected devices;
  • Our social media pages and apps that we control, from which you are accessing this Privacy Policy (referred to collectively as our "Social Media Pages");
  • Our business and vendor relationships;
  • The products and services we provide;
  • HTML-formatted email messages we send that link to this Privacy Policy or other communications with you;
  • Offline interactions, such as visits to our stores or retail kiosks, or attendance at trade shows;
  • Your interactions with us when you place an order or request customer support, including through chatbots.

We collectively refer to all of the above as our “Services.”

This Privacy Policy does not apply to third-party websites, services, or applications, even if they are accessible through our Services. Please review their individual privacy policies for information on how they handle your personal information and how they share it.

1. Collection of Personal Information

"Personal Information" refers to data that identifies or can be used to identify an individual, as defined under applicable laws. We gather Personal Information through your use of our Services and, in some cases, from third parties. Additionally, we may analyze and combine data to draw insights about you, such as your preferences, characteristics, behaviors, or tendencies.

1.1 Personal Information We Collect From You

We collect Personal Information through your use of our Services, such as when you register an account, register products, engage with customer support or franchisees, participate in contests, subscribe to marketing communications, inquire about product warranties, interact with our Services, use our connected devices, attend events, make purchases, communicate with us, or become a partner or vendor.

The types of Personal Information we collect depend on how you interact with our Services, and may include:

  • Contact Information: such as your name, email address, phone number, physical address, and country of residence;
  • Account Information: including login credentials, user profile, username, registered product history, browsing history, cart contents, wish list, and purchase history;
  • Audio, Visual, and Similar Information: such as images, audio, and recordings (e.g., video or call recordings) related to our business activities;
  • Transaction Information: including purchase details, payment information (credit/debit card details, bank account info, billing address);
  • Device Information: technical data associated with your device, such as device type, model, operating system, browser type, location, and unique identifiers like IP address or IDFA (identifier for advertisers);
  • Connected Products Information: usage data from our connected products;
  • User Content: information from customer surveys, inquiries, posts on our Social Media Pages, and any related account information like username or alias;
  • Images and Videos: photos or videos you submit (e.g., for redemption campaigns) or that we take at events;
  • Physical Location: your physical location, including precise geolocation derived from your IP address, GPS data, connected products, email interactions, or manually entered location (e.g., postal code);
  • Professional Information: details such as your job, trade, industry, work experience, and employment status;
  • Demographic Information: such as household size, age, gender, ethnicity, income, education, employment status, and profession;
  • Usage Information: data related to your browsing habits, purchasing patterns, engagement (e.g., time spent on pages, links clicked, pages visited);
  • Preferences: data on your purchasing habits, preferred payment methods, products you’ve viewed or purchased, language preferences, and marketing communication preferences;
  • Social Media Information: details from your social media profiles (e.g., name, email, photo, contacts) when you connect your social media account to your Services account;
  • Relationship History: details of your previous interactions with us, including order history;
  • Other Personal Information: any additional personal information you provide.

1.2 Personal Information Provided by Third Parties

In certain cases, we may receive Personal Information about you from third-party sources, such as:

  • Publicly Available Information: from public databases, social media platforms, product review sites, or industry associations;
  • Purchase Information: from dealers or retailers selling our products or from our service providers;
  • Contact and Professional Information: from data brokers, business partners, event managers, influencers, or marketing databases.

Additionally, we use automated data collection tools like cookies and web beacons to gather certain information.

If you share Personal Information about others with us or our vendors in connection with our Services, you confirm that you have the necessary authority to do so and consent to its use as described in this Privacy Policy and our Terms of Use.

1.3 Sensitive Information

We may collect and process information that could be considered sensitive. This will only occur when permitted by applicable law, and we will adhere to all legal restrictions associated with such data. When required, we will obtain your explicit consent before processing sensitive Personal Information.

Sensitive information may include, depending on applicable laws: race, religion, ethnicity, nationality, age, gender identity, sexual orientation, marital status, medical or health details (including disability status), genetic or biometric data, political beliefs, trade union membership, criminal records, financial data, personal identification, or precise geolocation.

If you provide sensitive information to us, you expressly authorize us to process it in accordance with this Privacy Policy.

2. Use of Personal Information

We utilize your Personal Information as necessary to fulfill the purposes outlined below.

2.1 Process Orders and Returns
We process your Contact Information, Account Information, Transaction Information, Device Information, Location, Preferences, Relationship History, Publicly Available Information, and other Personal Information you provide to us in order to handle your orders and returns, including product registrations, warranty claims, payments, exchanges, or refund requests.

These activities are carried out to manage our contractual relationship with you and/or to take action upon your request before entering into a contract.

2.2 Provide Services
We process your Contact Information, Account Information, Device Information, User Content, Location, Preferences, Social Media Information, Relationship History, Publicly Available Information, and other Personal Information you share with us to offer you the Services you request in a personalized and efficient manner. This includes:

  1. Managing your registered account, including access and updates to account details;
  2. Enabling smart device functionality, such as geolocation-based features (like weather updates or location proximity);
  3. Sending administrative communications related to your account, such as updates to terms, conditions, and policies.

These activities are conducted to manage our contractual relationship with you and/or to take steps upon your request prior to entering into a contract.

2.3 Provide Customer Service
We process your Contact Information, Account Information, Device Information, User Content, Location, Preferences, Relationship History, and other Personal Information you provide to assist with your customer service requests, respond to inquiries, and address complaints.

We perform these tasks to manage our contractual relationship with you.

2.4 Send Marketing Communications, Customize Content, and Organize Promotions and Contests
We use your Contact Information, Account Information, User Content, Professional Information, Preferences, Social Media Information, Relationship History, Purchase Information, and any inferences drawn from this data to understand your preferences, personalize content, and send you targeted advertising and marketing communications about our Services, new products, and company updates.

If we have an established relationship with you, we may send communications regarding products and Services similar to those you previously inquired about or purchased. You can opt-out of marketing communications at any time.

In some cases, we may process your Personal Information based on our legitimate business interest in sending marketing communications and organizing promotions or contests.

2.5 Facilitate and Host Visits, Conferences, and Events
We use your Contact Information, Account Information, Professional Information, Preferences, Relationship History, Purchase Information, Photos, and Videos to organize and host conferences, trade shows, and other events, and to welcome visitors at our premises.

These activities are carried out to manage our contractual relationship with you and/or to take steps at your request prior to entering into a contract.

2.6 Improve Our Products and Services
We use your Account Information, Professional Information, Demographic Information, Usage Information, Purchase Information, Relationship History, and other Personal Information to conduct data analysis, surveys, and studies aimed at improving the effectiveness of our Services, developing new products, identifying trends in usage (e.g., which features are most popular), and evaluating the success of marketing campaigns. We may also use your Personal Information for quality assurance and training purposes.

We process your Personal Information for these purposes based on our legitimate interest in continually improving our products and Services. Where required by law, we will obtain your consent for this type of processing.

2.7 Advertisements
We use your Personal Information collected via cookies and similar technologies to help determine relevant advertisements and where to display them based on your activity across our Services and other websites you visit.

2.8 Build and Maintain Partner Relationships
We process your Contact Information, Account Information, Professional Information, Relationship History, and other Personal Information to establish and maintain relationships with our partners, vendors, and suppliers. This includes activities such as facilitating proposals, managing partnerships, onboarding new partners, overseeing service performance, providing feedback, and managing contract renewals or terminations.

We process this information based on our legitimate interest and that of our partners or third parties involved in conducting business. Where necessary, we will obtain your consent for such processing activities.

2.9 Inform Third Parties in a Business Transaction
We may process and disclose your Personal Information to third parties in the event that we undergo a merger, acquisition, corporate reorganization, joint venture, sale, or transfer of business assets, including in bankruptcy or similar proceedings. These third parties may include acquiring entities and their advisors.

We process your information in these contexts based on our legitimate interest in conducting business and, depending on your location, to manage our contractual relationship with you.

2.10 Ensure Security and Prevent Misuse or Illegal Activity
We process your Personal Information to safeguard our Services from misuse or unlawful activity. This includes conducting security audits, ensuring compliance with legal and regulatory requirements, detecting and preventing fraud, and ensuring that your registration or use of our Services adheres to our terms and conditions and is lawful. For example, we may review public reviews you post to verify compliance with our Terms of Use.

We process your data in these situations as necessary to fulfill our legal obligations and/or to protect our legitimate interests or those of our partners in preventing fraud and illegal activities.

2.11 Comply With Legal Obligations
We process your Personal Information as necessary to meet our legal obligations. Additionally, we may share your data with law enforcement or judicial authorities when necessary to address unlawful acts or crimes committed through our Services, or to comply with legal processes. This may include situations that involve protecting the safety or property of ourselves, our affiliates, or the public. We process or share your Personal Information for these purposes in order to comply with our legal obligations.

This section of the Privacy Policy explains how the company handles sharing your personal information with third parties and outlines your rights regarding that information.

3. Recipients

We will only share your Personal Information with third parties as described in this Privacy Policy.

3.1 Information We Share in Order to Provide Our Services

Your personal information may be processed by third parties who work on behalf of the company to provide services such as product registrations, website hosting, data analysis, and advertising services. These third parties are only allowed to process your data as necessary and under strict instructions. The company ensures that these third parties maintain the integrity and safety of your personal information.

3.2 Information We Share With Affiliates, Licensees, and Franchisees

Your information may be shared with the company’s affiliates, licensees, and franchisees for marketing, distribution, advertising, sales, and service purposes.

3.3 Information We Share With Business Partners for Marketing

If you’ve consented, the company may share your personal information with third parties to market their products or services to you.

3.4 Information We Share With Other Third Parties

The company may share your personal information to comply with legal obligations or in the context of a business transaction. Third-party advertising companies may also use your data for personalized online advertising. Additionally, the company may share your device’s location and other data with marketing partners.

3.5 Information You Choose to Share

When using the company’s services, you might share personal information publicly, such as on message boards, surveys, or social media. Information you share in these contexts may become public, and the use of shared information will be subject to the privacy policies of the social media platforms involved.

4. Cross-Border Transfer

Your personal information may be transferred to countries outside your residence, including the U.S., where data protection rules may differ. The company ensures safeguards are in place for cross-border transfers, such as using standard contractual clauses or complying with data protection laws. If required, the company will seek your consent for such transfers.

5. Your Choices and Data Subject Rights

This section outlines your rights regarding the collection and use of your personal information.

5.1 Consent and Opt-Out

You have the right to control the personal information the company collects, including opting out of marketing communications, text messaging, sharing your location data, and cookies. Even if you opt out, you may still receive essential communication (e.g., order confirmations).

5.2 Data Subject Rights

You have several rights related to your personal information, such as:

  • Right of Access: Request access to the personal information the company holds about you.
  • Right to Rectification: Request corrections to inaccurate personal information.
  • Right to Erasure: Request deletion of personal information that is no longer needed or if you withdraw consent.
  • Right to Object: Object to the processing of your data, particularly for marketing purposes.
  • Right to Data Portability: Request your personal data in a format that can be transferred to another entity.
  • Right to Not Be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, unless explicitly agreed to or consented.

6. Browser Opt-Out Preference Signals

Amazing Products UK, LLC supports Global Privacy Control (GPC), a browser setting that allows users to send a signal regarding their privacy preferences, including the desire not to have their personal information sold or shared. If you enable GPC in your browser, the company will automatically recognize this signal and opt you out of the sale of your personal information, where applicable. For further information on how to use GPC, users can visit the Global Privacy Control website.

7. Security

The company has implemented technical, administrative, organizational, and physical security measures to protect your personal information from unauthorized access, theft, and accidental loss, tampering, or destruction. However, while the company works to safeguard your data, they cannot guarantee absolute security.

8. Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in the Privacy Policy, considering the ongoing relationship with the user. If you withdraw consent, the company will delete or de-identify your data. However, in some cases, such as compliance with legal obligations or pending litigation, personal data may be retained longer. Additionally, even if you unsubscribe from marketing communications, the company will retain your email address to ensure they don't send marketing content to you in the future.

9. Notice of Financial Incentive Program

Amazing Products UK, LLC offers incentive programs (such as coupons, rebates, and promotions) that may involve processing personal information, like your name, contact details, and product history. These programs could be considered "financial incentives" under applicable laws (e.g., California Privacy Rights Act or Colorado Privacy Act). The value of your personal information is based on the benefits you receive (such as coupons or discounts), minus any associated costs.

10. Use of Services by Minors

The services are not intended for individuals under the age of 18, and the company does not knowingly collect personal information from minors. If the company becomes aware of such data collection, it will take steps to delete it.

11. Changes to This Privacy Policy

The Privacy Policy may be updated periodically, and users are encouraged to review it regularly. Any changes will be posted on the company’s website or communicated via email. The revised policy will take effect once the changes are announced, and continued use of the services after the changes indicates acceptance of the revised policy.

12. Contact

If you wish to exercise any of your rights, submit requests, or have questions about the Privacy Policy, you can email usoffice@amazingproductsuk.com

You can also contact the corporate office at:

Amazing Products UK, LLC
2345 Ne 29th Terrace

Ocala FL 34470

Attn.: Legal / Privacy Policy Manager

Make sure to include relevant details about your inquiry and services you are concerned about.

 This section provides more clarity on how the company handles privacy preferences, personal data security, and the rights of individuals in terms of data retention, incentive programs, and minors. It also outlines how changes to the policy will be communicated and how you can contact the company for further information.

           

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